Run your pipeline without the busywork.
Contacts, deals, tasks and reports in one place, with AI that scores leads, summarises conversations and drafts the follow-up for you.
WhatsApp Business Platform · CRM · Omnichannel inbox
Every conversation, connected to the deal.
Rabtiq brings WhatsApp, Instagram, Messenger, email, SMS and web chat into one shared inbox, then turns each conversation into a contact, a deal and a next step in your CRM.
Move your pointer to turn the network. Click to send a message.
WhatsApp
Instagram
Messenger
Email
Website chat
SMS
AI reads, replies and routes
Waiting for the next message…
Two products, one customer record.
Use Rabtiq CRM and Rabtiq Go together, or start with the one you need today. Both share the same contacts, so nothing is typed in twice.
WhatsApp Business and every channel, in one inbox.
Built on the WhatsApp Business Platform. Reply as a team, send broadcasts to customers who opted in, and let chatbots handle routine questions.
How Rabtiq uses WhatsApp and Meta
Rabtiq Go is built on the WhatsApp Business Platform (Cloud API). Businesses connect their own WhatsApp Business Account through Meta's embedded sign-up, and Rabtiq uses the permissions below only to run the features they choose.
whatsapp_business_messagingSend and receive messagesDeliver replies, approved template messages and media on the business's WhatsApp number, and receive incoming customer messages into the shared inbox.
whatsapp_business_managementManage the WhatsApp Business AccountRegister phone numbers, create and check message templates, read quality ratings and messaging limits, and set up webhooks so messages arrive in Rabtiq.
business_managementConnect the Business PortfolioComplete embedded sign-up, link the business's Meta Business Portfolio to Rabtiq and keep that connection working, including system-user access to the WhatsApp Business Account.
whatsapp_business_manage_eventsMeasure messaging outcomesReport conversion events for conversations started from WhatsApp, so businesses can see which campaigns lead to sales.
public_profile emailSign in with FacebookIdentify the person connecting a business so we can show them their accounts and send them setup and billing emails.
Opt-in onlyBusinesses may message customers who have agreed to hear from them, and every template is approved by Meta before use.
No data resaleMessage content and contact details belong to the business. We never sell them or use them for advertising.
Meta policies applyEvery account must follow the WhatsApp Business Terms and Business Messaging Policy. We suspend accounts that don't.
Full details are in our privacy policy and terms of service.
From first message to closed deal
The same three steps happen for every conversation, on every channel, without anyone copying details between apps.
Step 1
A customer messages you
On WhatsApp, Instagram, your website or any connected channel. It lands in one shared inbox your whole team can see.
Step 2
AI qualifies and routes it
Rabtiq reads the intent, answers common questions in Arabic or English, and assigns the chat to the right person.
Step 3
The deal moves forward
Contacts, deals and tasks are created or updated automatically, so your pipeline always reflects what customers said.
Built for how Gulf teams sell and serve
Bilingual from day one, comfortable on a phone, and flexible enough for real estate, retail, clinics, education and B2B services.
AI that does the first pass
Summaries of long threads, suggested replies, lead scores and next steps on every deal.
Arabic and English
Chat, reply and automate in both languages, with right-to-left text handled properly.
Automations without code
Assign leads, send reminders and move deals with simple when-this-then-that rules.
Built for teams
Shared inboxes, assignment rules, internal notes and roles that control who sees what.
Reports you'll open
Response times, conversion by channel and pipeline value, updated as conversations happen.
Connects to your stack
Website forms, calendars and your existing tools through an open API and webhooks.
Your customer data, handled with care
Conversations hold personal details. Rabtiq is designed so the right people see them, and nobody else. Read how we handle data in our privacy policy.
Role-based accessDecide which teams can see which inboxes, pipelines and fields.
Encrypted connectionsData moves between your browser, our servers and channels over TLS.
Activity historySee who changed a deal, reassigned a chat or exported a list.
Your data, your callExport your contacts and conversations whenever you need them.
See Rabtiq with your own workflow.
Book a 30-minute walkthrough. We'll map your channels and pipeline, and show you what your first week on Rabtiq looks like.